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EzStamp Frequently Asked Questions (FAQ)

AlbumGen Update to v2.08 Available

AlbumGen Update to v2.08 Available to v2.0 registered users Please Note: As of Jan. 1, 2023, AlbumGen v2 is no longer available. You should upgrade to AlbumGen v3. This latest update corrects some minor bugs & issues experience by some users of XP & Vista and incorporates Automatic backup for any AlbumGen file that is […]

Using EzStamp on Multiple Monitors and Restoring Data

Using EzStamp & EzCoin on Multiple Monitors Many users now have a desktop PC with 2 monitors attached as well as a laptop. You can install EzStamp on up to two (2) devices under one license. Occasionally, we have received support requests from customers who have installed EzStamp on a second PC, but EzStamp sometimes […]

US Plate Number Database

Plate Number Block Imprints … Available Now … Plate Number Block Database: For the past 7 years, we have been compiling a huge US Plate Number database & we have released it with the 2017 EzStamp USA database. It is a constantly evolving database as new plates are discovered & we will update it accordingly. […]

SoftPro Training Videos

  Listing of all SoftPro Support Videos

Legend of Common Terms Used in EzCoin & Numismatics

Legend of Common Terms Used in EzCoin & Numismatics Some of the most commonly used terms in EzCoin & Numismatics (the study of coin collecting) are explained below.

AlbumGen Frequently Asked Questions (FAQ)

Can I Import data from other programs into EzStamp?

I would like to switch to EzStamp. Can I Import my data from other programs into EzStamp? YES. We receive daily requests to import data from collectors who are unhappy with their current software and or lack of support. WE CAN HELP. We can import your data from almost ANY other program directly into EzStamp […]

SRS Launch Error. How do I fix this?

SRS (Stamp Recognition Software) In some instances, you may receive an “SRS Launch Error: There is no valid CD/DVD or copied supplied image path on your PC” If you receive this warning message, the images location was not set properly. To correct this, in EzStamp, Go to Options, Preferences, Images Tab & Set Supplied Images […]

EzPerf is Being Detected as Malicious by my Antivirus software

My Anti-virus program (Norton Security or McAfee) is falsely detecting EzPerf as a malicious program after I check for Free Updates. How do I correct this? First, let us assure you that there is NOTHING malicious in any of our products. From time to time as AV companies update their signatures, they sometimes have false […]