Stamp Collecting Blog

SoftPro Training Videos

  Listing of all SoftPro Support Videos

Legend of Common Terms Used in EzCoin & Numismatics

Legend of Common Terms Used in EzCoin & Numismatics Some of the most commonly used terms in EzCoin & Numismatics (the study of coin collecting) are explained below.

AlbumGen Frequently Asked Questions (FAQ)

SRS Launch Error. How do I fix this?

SRS (Stamp Recognition Software) In some instances, you may receive an “SRS Launch Error: There is no valid CD/DVD or copied supplied image path on your PC” If you receive this warning message, the images location was not set properly. To correct this, in EzStamp, Go to Options, Preferences, Images Tab & Set Supplied Images […]

EzPerf is Being Detected as Malicious by my Antivirus software

My Anti-virus program (Norton Security or McAfee) is falsely detecting EzPerf as a malicious program after I check for Free Updates. How do I correct this? First, let us assure you that there is NOTHING malicious in any of our products. From time to time as AV companies update their signatures, they sometimes have false […]

EzPerf Frequently Asked Questions (FAQ)

SRS (Stamp Recognition Software) FAQ

EzGrader Frequently Asked Questions (FAQ)

I cannot get the Help Files for EzCoin to Show. Why?

Enabling Winhlp in Windows 10 To enable Winhlp to work in Windows 10, follow these simple instructions. Download the updated Winhlp32 installation files, which are compressed into a zip file (winhlp32-windows-7-10-x86-64.zip) from the following link:  winhlp32-windows-7-10-x86-64 Extract the contents of of the file you just downloaded (winhlp32-windows-7-10-x86-64.zip) Run the Install.cmd as Administrator by right-clicking on […]

How Do I Backup & Restore My Data

Backup & Restore EzStamp has built in backup & Restore Functions so you can easily Backup & Restore Your data. While anywhere in EzStamp, just hit F7 on your keyboard (or go to File, Country Data File Utilities, Create Backup). This training video explains the process Additionally, we highly recommend that you use our Cloud […]